Refund policy

REFUND & RETURN POLICY

Last updated: September 14, 2026

Thank you for shopping with TRIVAREA. We want you to be satisfied with your purchase. Please review our return and refund policy below.

RETURNS

We accept eligible return requests within 30 days of delivery.

To be eligible for a return, the item must be unused, in the same condition in which you received it, and returned with its original packaging and included accessories.

To request a return, please contact us at:

support@trivarea.online

Please include your order number, the email address used for the order, and the reason for your return.

Do not send a product back without contacting us first. We will provide return instructions and the appropriate return address after your return request has been approved.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives.

If your product arrives damaged, defective, or different from what you ordered, please contact us as soon as possible at support@trivarea.online.

Please include your order number and clear photos or videos showing the issue.

After reviewing your request, we may provide a replacement, refund, or another appropriate solution.

NON-RETURNABLE ITEMS

Items that have been significantly used, altered, damaged after delivery, or returned without authorization may not qualify for a refund.

Products showing signs of misuse or improper operation may not be eligible for return.

RETURN SHIPPING

If the return is due to our error, such as receiving an incorrect, damaged, or defective item, we will provide an appropriate resolution and, where applicable, cover reasonable return shipping costs.

For returns due to a change of mind or personal preference, the customer is responsible for return shipping costs.

Original shipping charges, if any, are generally non-refundable unless the return is caused by our error.

REFUNDS

Once we receive and inspect an approved return, we will notify you of the outcome.

Approved refunds will be issued to the original payment method.

Please allow your bank, credit card provider, or payment provider additional time to process and post the refund to your account.

ORDER CANCELLATIONS

If you need to cancel or change an order, please contact us as soon as possible at support@trivarea.online.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

CONTACT

TRIVAREA
Email: support@trivarea.online